Last Updated: January 30, 2026
1. Introduction
SAIEMON ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services (the “Site”), including when you purchase apparel or food products. By accessing or using the Site, you consent to the practices described in this policy.
2. Scope & Jurisdiction
This policy applies to personal data collected via our Site, email, or other channels in the context of your interactions with us (e.g. purchases of apparel or food products, account creation, inquiries). If you are located in Canada, this policy is intended to comply with PIPEDA (Personal Information Protection and Electronic Documents Act).
If local laws in your province or country require additional protections, those laws will govern as applicable.
3. Information We Collect
We collect two types of information:
a) Information you voluntarily provide
Name, email address, phone number, shipping/billing address
Account credentials (username, password)
Order history, transaction details (including apparel and food product purchases)
Customer service or support requests
Feedback, reviews, communications
Dietary preferences or allergy information (when voluntarily provided for food orders)
b) Automatically collected information
Device and browser data (IP address, browser type, OS)
Log data (pages visited, time spent, clicks)
Cookies, tracking pixels, usage analytics
Geolocation (at coarse level)
Referrer URLs and navigation paths
4. How We Use Your Information
We use collected information for these purposes:
Process orders, payments, shipping, and returns (for both apparel and food products)
Communicate with you (order updates, support, promotions, delivery notifications)
Personalize your shopping experience
Conduct analytics to improve our Site and services
Detect and prevent fraud, abuse, or breaches
Send marketing (if you consent)
Comply with legal obligations (including food safety regulations where applicable)
5. Sharing & Disclosure
We may share your personal information with third parties under these circumstances:
Service providers / vendors (payment processors, shipping carriers, email services, analytics, food delivery partners)
Affiliates, subsidiaries, business partners (if applicable)
Legal obligations — when required by law or court order
Protection of rights — to protect our rights, property, safety, or others
Business transfer — in connection with a merger, acquisition, or sale of assets
We never sell your personal information for profit.
6. Cookies & Tracking Technologies
We use cookies and similar technologies (local storage, web beacons) to:
Enable basic site functionality
Remember your preferences
Tailor content and marketing
Collect usage analytics
You may disable cookies via your browser settings, but some parts of the Site may not function properly.
7. Data Retention & Security
We retain personal information as long as necessary to provide our services (including order fulfillment for apparel and food), comply with legal obligations (e.g. tax, food safety records), and for legitimate business purposes. We implement appropriate technical and organizational safeguards (e.g. encryption, access control) to protect your data. However, no method of data transmission or storage is 100% secure.
8. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights:
Access or receive a copy of your personal data
Rectify or update inaccurate or incomplete data
Request deletion or restriction of processing
Withdraw consent to marketing
Lodge a complaint with privacy authority
To exercise these rights or for any privacy inquiry, contact us at info@saiemon.ca.
9. Children & Minors
Our Site is intended for users aged 13 or older (or as permitted in your jurisdiction). We do not knowingly collect personal data from children under this age. If we learn we have, we will delete it.
10. Third-Party Links
Our Site may link to third-party websites or services. This Privacy Policy does not apply to them. We encourage you to review their policies before using.
11. International Transfers
Because our operations may cross borders, your data may be transferred outside your country (e.g. Canada → US servers). Where applicable, we ensure such transfers comply with legal safeguards (e.g. data protection agreements).
12. Changes to This Policy
We may update this policy from time to time. When we do, we will post the revised version with a new “Effective date.” We encourage you to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, you may contact:
Email: info@saiemon.ca
1. Introduction
SAIEMON ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services (the “Site”), including when you purchase apparel or food products. By accessing or using the Site, you consent to the practices described in this policy.
2. Scope & Jurisdiction
This policy applies to personal data collected via our Site, email, or other channels in the context of your interactions with us (e.g. purchases of apparel or food products, account creation, inquiries). If you are located in Canada, this policy is intended to comply with PIPEDA (Personal Information Protection and Electronic Documents Act).
If local laws in your province or country require additional protections, those laws will govern as applicable.
3. Information We Collect
We collect two types of information:
a) Information you voluntarily provide
Name, email address, phone number, shipping/billing address
Account credentials (username, password)
Order history, transaction details (including apparel and food product purchases)
Customer service or support requests
Feedback, reviews, communications
Dietary preferences or allergy information (when voluntarily provided for food orders)
b) Automatically collected information
Device and browser data (IP address, browser type, OS)
Log data (pages visited, time spent, clicks)
Cookies, tracking pixels, usage analytics
Geolocation (at coarse level)
Referrer URLs and navigation paths
4. How We Use Your Information
We use collected information for these purposes:
Process orders, payments, shipping, and returns (for both apparel and food products)
Communicate with you (order updates, support, promotions, delivery notifications)
Personalize your shopping experience
Conduct analytics to improve our Site and services
Detect and prevent fraud, abuse, or breaches
Send marketing (if you consent)
Comply with legal obligations (including food safety regulations where applicable)
5. Sharing & Disclosure
We may share your personal information with third parties under these circumstances:
Service providers / vendors (payment processors, shipping carriers, email services, analytics, food delivery partners)
Affiliates, subsidiaries, business partners (if applicable)
Legal obligations — when required by law or court order
Protection of rights — to protect our rights, property, safety, or others
Business transfer — in connection with a merger, acquisition, or sale of assets
We never sell your personal information for profit.
6. Cookies & Tracking Technologies
We use cookies and similar technologies (local storage, web beacons) to:
Enable basic site functionality
Remember your preferences
Tailor content and marketing
Collect usage analytics
You may disable cookies via your browser settings, but some parts of the Site may not function properly.
7. Data Retention & Security
We retain personal information as long as necessary to provide our services (including order fulfillment for apparel and food), comply with legal obligations (e.g. tax, food safety records), and for legitimate business purposes. We implement appropriate technical and organizational safeguards (e.g. encryption, access control) to protect your data. However, no method of data transmission or storage is 100% secure.
8. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights:
Access or receive a copy of your personal data
Rectify or update inaccurate or incomplete data
Request deletion or restriction of processing
Withdraw consent to marketing
Lodge a complaint with privacy authority
To exercise these rights or for any privacy inquiry, contact us at info@saiemon.ca.
9. Children & Minors
Our Site is intended for users aged 13 or older (or as permitted in your jurisdiction). We do not knowingly collect personal data from children under this age. If we learn we have, we will delete it.
10. Third-Party Links
Our Site may link to third-party websites or services. This Privacy Policy does not apply to them. We encourage you to review their policies before using.
11. International Transfers
Because our operations may cross borders, your data may be transferred outside your country (e.g. Canada → US servers). Where applicable, we ensure such transfers comply with legal safeguards (e.g. data protection agreements).
12. Changes to This Policy
We may update this policy from time to time. When we do, we will post the revised version with a new “Effective date.” We encourage you to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, you may contact:
Email: info@saiemon.ca